Frequently Asked Questions
When will my order ship?
Orders are usually dispatched within two business days. Delivery times vary by destination and shipping method.
Are products quality checked?
Yes, every watch and perfume is carefully inspected and securely packaged before leaving our atelier.
Which payment methods are accepted?
We accept major credit cards, debit cards, and other secure payment methods available at checkout.
How do I request a return?
Please contact us promptly with your order number. We will guide you through eligible returns or exchanges.
Can I track my order?
Yes, you can track your order using the tracking link sent by email after dispatch.